Terms & Policies

Our goal is to give you the best experience at Trena's Studio. If you have a scheduled class that you cannot make...please be courteous to your fellow classmates and cancel your class as soon as you can so we can open your spot up to somebody else.

Because we want to show respect to the women who are wait-listed for a desired classes, we have implemented a strict policy for cancellations. Please understand that this policy has been put into place to better serve all students! Please read the policies and penalty fees below:

Terms and Conditions

All services purchased from Trena's Studio must be preceded by the applicant acknowledging, by way of completing a Release Waiver and Assumption of Risk form, that she/he has no physical limitations preventing him/her from participating in class. All applicants under the age of 18 years must have consent, in written form, from a parent or guardian. The applicant also agrees to abide by the rules and regulations of the studio and acknowledges that these rules and regulations may be subject to change. Furthermore, all applicants release Trena's Studio, its owners, directors, managers and all employees of all liability regarding 1) any injury to self or child 2) any loss or damage to personal property.

Online Registration

To register from Trena's Studio online booking system, you must be over eighteen years of age. You must ensure that the details provided by you upon registration or at any time are correct and true.

Cancellation Policy

Trena's Studio reserves the right to cancel any advertised class if registration is inadequate and you will be notified only if you have pre-registered. Classes cancelled due to inclement weather or instructor illness will be rescheduled.

Due to our class size limits and in order to be fair to your fellow classmates, we kindly ask that you cancel/reschedule a class at least 2 hours prior to start time in order to keep the credit for your class. If you do not cancel within this period or if you are a no-show to the class, you will lose the class (drop-ins will lose the drop in and package holders will lose a class on their package and no refund will be provided.) )

Late Policy

If you are not present when a full class starts and there is a client waiting for a spot, your position will be surrendered and you will lose your class without notification. If you are going to be late for a class, please make sure to call the studio at 902.445.6319 before the class starts so we can hold your spot.

Refunds

After Session Begins: Refunds will not be offered after a session begins as this may disallow another student from registering in the class.

Before a Session Begins: A full refund will be provided if the cancellation notice is received at least 48 hours in advance of the scheduled class so that we may have an opportunity to fill the space, otherwise, a cancellation fee of $20 will be applied.

Exception: If a medical condition or injury prevents you from completing your session, a pro-rated refund will be offered less a $20 cancellation fee. A doctor's note will be required.

Punch Card Expiry

  • 1 single class expires 3 months after purchase date
  • Package of 5 expires 6 months after purchase date
  • Package of 10 expires 12 months after purchase date

Classes/packages and sessions are non-transferable and may not be shared between clients.

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